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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derek Oesch

September 30, 2025

5  out of  5
rating by Derek Oesch
"Outstanding service - thank you, Mikaylah! She spent a lot of time answering questions and doing different scenarios for auto rates. Extremely responsive with contacting me back whether by phone or email. When it came time to get the policy started, it was all done in one phone call! I called this agent because of their excellent reviews and am glad I did."
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Karson Vinas

September 23, 2025

5  out of  5
rating by Karson Vinas
"Mikaylah was very fast and helpful! Great experience!"
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Ryan Matulewicz

September 19, 2025

5  out of  5
rating by Ryan Matulewicz
"Quoted a new vehicle to lease through state farm and got a significantly better rate than other insurances. I saved the quote so I could sign up after the lease was finalized but then an agent Mikaylah reached out to me and had managed to work out a plan for me that cut another $46 off my monthly payment. Very satisfied with the effort to go beyond the minimum"
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Carmen Lemay

September 8, 2025

5  out of  5
rating by Carmen Lemay
"The rap was very polite, and made sure I understood the coverage that I was getting for my home, and my automobiles, I was happy that I switched insurance to State Farm."
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Shelby Secrest

September 4, 2025

5  out of  5
rating by Shelby Secrest
"Mikaylah was such a big help and got me squared away quickly! Thanks again!☺️"
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Lavell Morgan

August 4, 2025

5  out of  5
rating by Lavell Morgan
"Fast response and very helpful"
We responded:
"Thank you for your kind 5 star review Lavell!"
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Thomas V

July 21, 2025

5  out of  5
rating by Thomas V
"Mikaylah was fantastic!! Very helpful and knowledgeable and a strong communicator not to mention fun to work with. Looking forward to working with the Richardson agency moving forward. Thanks for all the help Mikaylah!!"
We responded:
"I'm so glad to hear Mikaylah did a great job for you Thomas! Thank you for your review!"
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Carl Day

June 16, 2025

5  out of  5
rating by Carl Day
"Always great service. They go above and beyond for their customers"
We responded:
"Thank you so much for your kind words, Carl!"
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Dwayne Tipton

June 15, 2025

5  out of  5
rating by Dwayne Tipton
"These people are great to solve your insurance needs , great service , great attitude and attention to detail no regrets whatsoever in calling their office, Carlie did a phenomenal job thank you for all your help young lady 🙂"
We responded:
"Thank you for your kind 5 star review Dwayne!"
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MsMilkcow

June 11, 2025

5  out of  5
rating by MsMilkcow
"Mikaylah has been awesome answering my 3,458 questions, finding all possible discounts, and remaining perky even after I told her that I gave her an incorrect address AFTER she had already sent me all of the documents! If you’re looking for friendly and ENGAGED service, look no further…you have arrived."
We responded:
"There's no such thing as too many questions! I'm glad Mikaylah was able to help you find the right insurance for you!"
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Liz Ric

June 5, 2025

5  out of  5
rating by Liz Ric
"The BEST around. Really worked with me to get me a ton more coverage, better policies and an Agent I can trust and actually talk to. Would recommend again and again!!!"
We responded:
"Thank you so much for your kind 5 star review Liz!"
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Fast Eddie

May 14, 2025

5  out of  5
rating by Fast Eddie
"Mikaylah is a wonderful young lady with a great personality and that’s why I joined State Farm plus she did save me money."
We responded:
"Thank you for your kind 5 star review Eddie! I'm so glad Mikaylah was able to help save you money on your insurance!"
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Jamie Smith

May 7, 2025

5  out of  5
rating by Jamie Smith
"Ask for Jes Richardson to help you. She was absolutely the best. Made sure I got the best deal. Definitely recommend to have her help you!! Saved me a lot of money switching and got me more coverage too!!"
We responded:
"Thank you so much for your kind 5 star review Jamie!"
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Tessa Snyder

April 10, 2025

5  out of  5
rating by Tessa Snyder
"I had a great experience working with Mikaylah. She was professional, knowledgeable, and took the time to explain all my options clearly. I appreciated her patience in answering my questions."
We responded:
"I'm so glad to hear Mikaylah was able to answer all your questions Tessa! Thank you for your review!"
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Amanda Legg

April 4, 2025

5  out of  5
rating by Amanda Legg
"Mikaylah is the best! Ask for her when you call! She took the time to work with me to get a quote and ensured all my questions were answered and made sure everything was taken care of! I’m an official customer again today because of her! Thank you again girl! You have been amazing and saved me so much $$$$. 💕"
We responded:
"I'm so glad Mikaylah was able to answer all your questions and help you to better understand your insurance policies! Thank you for your kind 5 star review Amanda!"
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Jodi Moncrease

April 1, 2025

5  out of  5
rating by Jodi Moncrease
"Great Rates! Beat everyone elses. Carlie was awesome returned all my emails and answered all my questions."
We responded:
"Thank you for your kind 5 star review Jodi!"
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Geordan Harting

March 26, 2025

5  out of  5
rating by Geordan Harting
"Have had great service and they are very quick to respond to any questions I have."
We responded:
"Thank you for your kind 5 star review Geordan!"
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Bobby Leach

March 21, 2025

5  out of  5
rating by Bobby Leach
"Very Happy with service and help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shammy LaPlante

March 13, 2025

5  out of  5
rating by Shammy LaPlante
"The state farm agent that helped me was truly amazing... she was patient and listened to my needs and wants... and helped me get the policy I wanted at a way cheaper rate.... I highly recommend them"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephanie Henderhan

February 19, 2025

5  out of  5
rating by Stephanie Henderhan
"Great Service! Mikaylah was great at getting me the best rate."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keith Williams

December 19, 2024

5  out of  5
rating by Keith Williams
"Very helpful and knowledgeable catered to what I needed and gave prompt and very reasonable and quick quote that I happily accepted... would highly recommend Jes Richardson State farm,♥️"
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shirley peavy

December 9, 2024

5  out of  5
rating by shirley peavy
"Excellent professional service. Great job and kudos to Jes Richardson at State Farm for getting me exactly what I needed in such a timely manner. Much appreciated and Thanks so much!"
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Ken Shallenberger

December 9, 2024

5  out of  5
rating by Ken Shallenberger
"Working with Mikaylah has been amazing! She listened to our needs and recommended solutions that worked for us! Great experience and an amazing value as well!"
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Cheyenne

December 8, 2024

5  out of  5
rating by Cheyenne
"Friendly fast and knowledgeable, great agency!!!"
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Marlene Ball

November 25, 2024

5  out of  5
rating by Marlene Ball
"I switched to State Farm and the process was very easy and Mikayla was awesome! Got a good rate with bundling. Thanks Jes and Mikayla!!"